Customer Testimonials
Greg is a awesome sales man. I had a great experience today. No complaints. He was friendly and nice. I will highly recommend Greg zappley
I have recommended exactly 10 people here to only service their cars and one to buy..i am very please with the service dept they are very dedicated to costumer care. They take it a step higher to ensure that the work is done right and give all possible perks as needed..i would recommend the service dept ..sadly the dealership should take notes.
Tevin Berry was fantastic to work with. At no point did we feel pressured and he was able to work with our exact specifications. He even went out of his way to personally pick me up and drive me to the dealership so that I could leave with my vehicle a couple hours later. Everything was very seamless with the paperwork and I would recommend him along with infinity Holman.
Office and sales people great informative and accommodating .. my experience was good but my car was not cleaned properly or as good as in the past
This was the absolute best experience I’ve ever had buying a new car. I had the pleasure of working with Jim and Sal from Sales along with Mike in Finance. These guys went above and beyond to provide superior customer service. Sal was beyond amazing and made me feel so comfortable. He was very patient and made sure I was 100% satisfied from start to finish. I’ve been an INFINITI customer for over 12 years and never had anywhere near this level of exceptional customer service from my previous dealership. I drove over an hour to see these guys and ...
Overall exceptional experience. From the receptionist desk to the end of my purchase, I was greeted with utmost respect and felt very very welcomed!! I want to thank Sal DeRose, and Jason Coulter for being very patient, honest, and extraordinary. I couldn't have purchased the perfect vehicle for me without you gentlemen. Thank you from the bottom of my heart.
Overall exceptional experience. From the receptionist desk to the end of my purchase, I was greeted with utmost respect and felt very very welcomed!! I want to thank Sal DeRose, and Jason Coulter for being very patient, honest, and extraordinary. I couldn't have purchased the perfect vehicle for me without you gentlemen. Thank you from the bottom of my heart.
Top of the line salesman named Sal. Excellent service department.
Very professional staff. Took the time we needed to satisfy all of our concerns.
Love this place everyone so polite courteous and professional for the purchasing or just in for service. I’ve been buying Infiniti’s almost 20 years now
Would absolutely recommend Holman ( have purchased from their Ford and INFINITI dealerships) The entire purchasing process , both places, was a pleasure. VERY professional. As for MY INFINITI ( 1st INFINITI for me , coming from Volvo , Jaguar and Fords ) , I LOVE this car. I was very apprehensive at first , but the more I drive this car , QX60 , the more I LOVE it. ( car is FULLY loaded and thus has all the latest safety features ) I highly recommend the car - but recommend the staff at Holman more. BTW - I just had my first service experience with Holman INFINITI. Just as professional ...
Excellent service. Always informed step by step. I'm never disappointed. Love the video inspection. Very courteous. I'll always recommend Holman INFINITI
We loved working with David at Holman INFINITI. He was very personable, knowledgeable, efficient and not pushy. The dealership was very clean and offered a safe environment while shopping during Covid. I would highly recommend shopping with them.
Fourth vehicle I have purchased at Holman INFINITI. Most of our transactions were handled over the phone. Their professionalism and courtesy will keep me coming back.
Great service department; clean, efficient, and courteous.
Great work and even BETTER customer service experience! Phenomenally friendly group of people! I live outside of Philly but they make the trip worth it.
Great work and even better customer service experience!
Coming down from Upstate NY to purchase a QX50 that less exposure to the vile weather we have up here I was please to find my QX50. Mario Pinardo worked very hard to get me the car that met my expectations and was pleasantly surprised at what a great job he did finding it. The car is beautiful and was perfectly clean when I picked it up. My experience with the dealer here in my area was horrific to say the least. Special thanks to Mario and the entire Holman INFINITI team including Carl-Henri Tassy!! Great job!!
From my first interaction with Sal when I bought my first INFINITI and my second one to all of my service appointments for my cars, I have always enjoyed my interactions with the staff and I love my vehicles. They are helpful, and professional but also very nice and personable.
Understanding warm customer oriented listen to the customer courteous willing to go the distance to make sure that you are satisfied excellent customer service go to the front
I/my children have deal with Holman INFINITI since 1995 with my first INFINITI purchase of J-30 and they have been an excellent Dealer/Service to me and my family
Well staffed and friendly.I felt welcomed when I went into the showroom. I love my car and I will recommend Holman to all my friends and family!
After my oil change they could not recognize the sound coming from my engine and recommended I come back for an analysis but Holman does not do engine rebuilt, if it comes down to that. Not too helpful.
Overall great experience. Great atmosphere with respectful people. Will definitely recommend.
Would highly recommend Holman and our salesperson Sean Connolly. He was an amazing salesperson that made the buying experience easy and enjoyable (yes, I said it). No one 'enjoys' the process of buying a car, but my experience with Sean made it enjoyable - this was the best experience I've ever had.
It is a pleasant environment. Availability of the loaner car is a plus. Easy way to set up an appointment. Very closed to where we live.
Sal and the rest of the staff at Holman Infinity were very interested in making our buying experience great. No pressure, no hoops. It was a real pleasure to valued as a buyer.
Sean Connolly is an incredible salesman and always makes us feel at home. We have leased 4 cars from him over the years and wouldn't think of using anyone else. Sean and the team at Holman INFINITI are very professional and courteous and always very easy to deal with. They truly make the car buying experience very enjoyable. Carl in the finance department was also a great person to deal with and very friendly. Overall we wouldn't think of going anywhere else to do business. Thanks again for all your hard work, it is definitely appreciated.
Rebecca and Steve best and great to know for services to your car. vechile is class I needed at the time purchase in 2015. Arubaron
Very clean. Bright. Pleasant. I hope,Rebecca will be a good asset in a future to have a relationship with the dealership. I really enjoy having a nice car. It's always a plus to have trust.
Everyone at your facility was very nice especially Mario and Joe. it was fun to lease my new infinity. i would recommend them to my friends and family!
Holman Infinity is an amazing establishment that makes customers feel welcome from the start. We was guided to a table for a short wait and offered complimentary refreshments right away. Gavin Alston came shortly after and sat us down to get a feel for what we were looking for. We had a few used options in mind and he was up front about each of the vehicles we brought up and we narrowed our search down quickly. Gavin was personable, and kept the entire situation light and simple. I would recommend Holman, and Gavin specifically to anyone looking for a ...
Great experience from the time we walked into the door until we left with our new QX60! Holman staff was top notch throughout the entire process. Gavin and Jason were great, no high pressure sales, no trying to upsell; just honest and helpful service!
Sales Process was very efficient and straightforward - Jim Politto as the Asst GM is a great person to deal with and will work directly with the customer. Greg Zappley my sales person and Mike DiEsposito my finance person were both thorough and honest. All in all a win for the Holman team and I walked away satisfied
Recently leased my 3rd INFINITI from Holman. This experience, as well as the last two, were remarkable. I highly recommend trying them out. Friendly staff, reasonable pricing, and an outstanding facility await your visit.
Recently leased my 3rd INFINITI from Holman. This experience, as well as the last two, were remarkable. I highly recommend trying them out. Friendly staff, reasonable pricing, and an outstanding facility await your visit.
I wanted to take the opportunity to say what a stellar dealership Holman INFINITI is for buying a vehicle. They negotiated with me in a kind, non-pushy, and friendly manner and did an amazing job in even getting me a lower financing rate! Coming from a Holman BMW service department, I have all the faith in the world that Infiniti's service will be at or a higher level. Special thanks to Jim, Blaine, Greg and Mike for a very quick, painless, professional, and coordinated sale. This team is a "no gimmicks" group and as long as I ...
From the initial contact, visit, test drive and paperwork, it was an absolutely easy and quick experience. Greg Zappley was easy-going, knowledgeable and attentive. I drove about an hour within NJ, based on the price of a used 2018 Q50, but was very pleasantly surprised with the personality and environment of the dealership. I hadn't dealt nor heard of Holman before. Everyone was personable and friendly (even passing employees are asking if they can get you something to drink, etc.). There is a definite focus on the customer experience and combined with the best price in the NJ-NY-CT-PA area for ...
We visited Holman INFINITI to look at some of the late model, low mileage, precertified Q50s they had advertised online. Upon arriving, we were impressed by the beautiful building and the friendly staff. We were fortunate enough to have Anderson Douglas show us the car we were primarily interested in and answer all of our questions, we found him to be extremely knowledgeable about not only the Q50 but the other, non-Infinity models we were considering as well. When it came time to discuss price they were very fair, the internet price was honored (plus tax, tags, and registration ...
Rebecca worthington is certainly a fine person to deal with.. From my experience she returnes call, very personable and pleasant to deal with Keep you apprised of the status of your vehicle. She is certainly an employee I would want to work for me L J. Santarsiero
I have been privileged to know Mr. Castro for over 20 years, and I've never met a finer person or a better service representative. He is a true credit to the Holman organization and everyone that I have recommended to the infinity dealership as taking the trouble to let me know how pleased they are with Mr. Castro.
I brought my third car from Holman 02/24/2017 and it was a painless experience. I got the car I wanted at a price that suited my budget! Thanks to Sean Connolly, Kevin and Dexter. Kevin was my salesman for the last two cars-unfortunately he was off from work and Sean got the sale. He was just as good. I was hoping to get a gif certificate to a local restaurant or Starbucks! No luck, I'll just take the deal...
I recently visited Holman Infinity with my Mother who was shopping for a new vehicle lease. We had just come from another dealership where we wound up leaving unhappy (typical car dealership experience). At Holman Infinity we worked with Dennis Smith. Dennis was the most professional person I've done business with in a long time. Dennis took the time and patiently listed to exactly what we needed and wanted. He found us the right vehicle and the right price. If you want to make your next car buying experience actually a pleasurable one, do yourself a favor work with ...
I sent an online inquiry to them about the QX60. Greg answered within minutes, sent me an email and kept following through. I didn't want the hassles of back and forth price fighting, o I was upfront about that Greg quickly called me back and gave me great numbers not just good! I told him I would be by and he even sent me the link to apply for credit so it would all be done. What a fast, easy and professional experience. I highly recommend Greg Zappley, the rest of the staff we dealt with was great too!!! ...
We purchased our 2012 Acura MDX from Sean on 8/28, The service and support provided by Sean was outstanding, above and beyond any we've received elsewhere over the years with prior auto purchases. The service department did a great job in preparing the car for delivery. Those who have seen our new looking car cannot believe it's 2 years old. I highly recommend Sean and the team at Holman INFINITI for your next new or pre-owned vehicle purchase!
Excellent Service, Friendly and Professional My experience in dealing with HOLMAN INFINITY and especially KEVIN LOMBARDI was one of the best car buying experiences I have ever had. KEVIN went above and beyond to find the car I wanted with the exact requirements I provided. He was friendly, efficient, and his level of customer service was amazing. He answered all my questions and went that extra mile to make sure I was satisfied. JOHN was also very friendly and professional and guided us through the financing process with expertise and efficiency. These are just a few of the reasons why ...
Branden Lofland was very professional and courteous. The wait time was not long and I enjoyed the wait with free wii-fi, drinks, snacks and watching the television. I would highly recommend this facility for all my future services. The staff was very honest. I will definitely be back. Thank You.
I found a 2013 G37s Coupe listed on eBay. The car was priced well so I called the dealership and was put through to Sal. There wasnt much more he could do on the price but treated me very well. The transaction was straigth forward and very quick. Showed up with my G37x leased car and left with my new coupe within an hour. I waited to write a review to make sure my lease went back ok without any problems. Sure enough, the disposition fee still came through even though I bought another INFINITI. One quick call to ...
I had the pleasure of working with Sean Connolly during my vehicle search. Sean was extremely knowledgeable and helpful. He was also very courteous and gave my wife and I plenty of time and space. When it came time to discuss financing, Sean worked hard to get us the vehicle that we wanted within our budget. Overall, he demonstrated a clear desire to make us happy and keep us as loyal Holman customers. Make sure you ask for Sean if you're looking to purchase/lease a vehicle from Holman INFINITI -- he is very customer oriented and will make ...
BEST in the business... what more can I say? I am a new car nut... which means this INFINITI marks my 37th new car purchase. I have bought everything from Hondas Accords, to pick-up trucks, to a new Quattroporte. I have been to many, many, many new car dealers. This was one of the smoothest ever. I was given an amazing price a new FX35 Limited Edition (rare model). I was give a very fair trade value. I was treated with respect, and my time was not wasted. Things were crazy at the office, and we were getting ready to ...
Great experience with this dealership. I was very close to buying a car from autolenders and figured I'd give INFINITI a shot. This dealership is over an hour from my home but the price on the used cpo g37x was very good. The first thing Jim promised was getting my 7-8% from autolenders down to 2.9%! Than Jim promised the car was in great shape and they have the best prices in the area. After doing more research the price was definitelyy the best. I went the hour drive to check out if this was all going to be ...
Although we're not leasing again, did four cars J30,G35 and two G37s, I would highly recommend Holman Infinti - super professional. Upset that they don't have a vehicle that meets our current needs!
Great experience. This has been my 3rd INFINITI purchase there. Always helpful, fair and willing to go the extra mile. Also, now if you prepay for your service they will pick up your car at your home, give you a loaner and return when complete. Not to mention the free car wash for life in the back of the dealership.. Great place to do business.
Dennis Smith as the salesman was terrific. The experience was great. I had a special order car and it took 4 months to get but when it came it was clearly worth the wait. The atmosphere in the dealership was not high pressure but they seemed to make you want the extras that were available since they made sense. They explained why these extras were not included in the price as they are in competitors and it made sense. I believe I got a reasonable deal but the car is what I wanted. This is the second car we have gotten ...
Emily Salamone provided friendly and proffessional sevice. Price was very competitive. Minor omissions in cleaning were quickly corrected with the appology. Gas tank was not full, but was filled upon request.
My first point of contact was Dennis Smith who was very friendly and went the extra mile in my car search. When I was finally able to visit the dealership, Dennis was away on vacation but he left me in the capable hands of Sal DeRose. Sal was able to help me figure out the car I needed and within my budget. This was the best car buying experience I've ever had and whenI purchase my next car IT WILL BE FROM HOLMAN!!!
Sean and the Holman team were extremely helpful and knowledgeable about their product including all of the bells and whistles I was looking for. They pointed me in the exact direction of the car I was looking for and made the car buying experience turn-key (no pun intended). I left the lot feeling excited and at the same time valued the entire experience from the moment I showed up. I would absolutely suggest purchasing a car from Sean and his team of professionals. Jude Cohen
Thanks Lou for always fitting me into your busy schedule and getting my car back in perfect condition. As always, I appreciate your excellent service.
Sean Connolly was great! Awesome experience! He made it very easy to purchase the car.I would recommend Sean & Holman INFINITI to anyone looking to by a car.
We had an outstanding experience at Holman INFINITI. They were patient, informative, and thorough. They maintain an extensive inventory, and made our transaction an outstaniding experience. I would not hesitate to recommend them to anyone in the market for a new or pre-owned INFINITI.
Dennis Smith is a very professional and customer focused sales person. I also feel that the service team at Holman Infinit is top-notch. I would recommend Holman INFINITI in Maple Shade, N.J. to anyone.
As soon as I entered the dealership, the customer service, attitude, and experience exceeded my expectations. Lou is outstanding & I will return because of him. He continues to be prompt, efficient, and dedicated to customer care and satisfaction. I would recommend to people to go the dealership and ask for him. I really appreciate everything he did for me, and his genuine personality. Thank you for the experience Lou!
Sean and the rest of the INFINITI staff were very helpful in assisting me buy my first used car. They made the experience less stressful and I ended up buying the car I wanted for the price I was looking to spend. Sean answered all of the questions I had and was never pushy. I never felt like I had to buy a car to be there. Thanks for the all the assistance!
Our experience with Holman was great! We flew from Oklahoma to purchase this car and had only seen pictures. It was exactly as it was described to us by Sal and the transcation was very easy. When we are ready for our upgrade we will contact Holman and I hope Sal is still there. Their customer service is excellent!
Having purchased cars periodically over 35 years, this was the most positive experience ever. The sales member was very open, courteous, informed, and un derstanding of human nature. He was never aggressive. I will highly recommend this dealer to others.
I bring my Infinity in to be service at this location and it's by far the best I've experienced. The sales reps are always friendly and eager to assist me. Rebecca Zane is usually my rep and the information she replys is always precise and accurate.
From the very first email correspondence with Sal he was very prompt yet not pushy with his responses. He described the product accurately, and offered many options for us to view the vehicle as we live 2 hours away. He even offered to bring the vehicle to us. After reviewing our options of trucks he simply laid out our options with a very fair deal for either one and did not try to influence our decision at all. Delivery was very timely and smooth. The sale did not end there as he has followed up to be sure we were satisfied ...
The customer service I received when I brought my FX-35 to Holman INFINITI far surpasses any other dealership. Lou Castro made my experience a very pleasant one. His top-notch customer service and geniune smile made my day! He took me through the service process smoothly and without the pains of making me wait all day. I had an early morning meeting, so coming in at 7:15am and Lou being ready to get me in and out really helped me out. I will definitely refer Lou to my family and friends if they are looking for a new vehicle. And of ...
I have owned my INFINITI QX4 for 10 years its the best car I have ever had. I always ask for Lou Castro and always receive the best service at Holman INFINITI. There have been issues with the car over the years, but always have been resolved. Thank you.
Recently my 2006 G35X was in your shop to correct a wheel finish problem. Lou Castro immediately identified the problem and offered a solution. To my surprise the wheels turned out like new. Even though I did not purchase the car from Holman all of my service experiences with Holman have been the best I have ever encountered in over forty years of car ownership. Please thank Lou and all of the service staff for a providing such great customer service.
I drove in as the unhappy owner of a 2011 Ford Taurus and was somewhat interested in a G37. Bill Worthington greeted me, showed me the G37, and offered me the opportunity to take one for a test drive. Great car, but then came the matter of finding a way to get me out of a 6 month old "new" car, yet make the finacial transaction reasonable. Bill offered me a number of options, and in short order, I drove off in a a 2011 G37X. I found Bill and Holman to fair, reasonable and easy to work with. I ...
Great service, great quality, just a little expensive. I have had many services done at Holman. My son used to be a certified mechanic there. I know the quality is excellent so I take my car there. I love the loaner car! Makes me want to buy them every time I get to use them.
Great greeting, friendly and knowledgeable service person. Vehicle work was completed when promised. Steve did a awesome job. Great overall experience with both quality of work and service!
Lou was wonderful and friendly. I asked for my car to be ready at a certain time and it was. I went in to the dealer for an interior and exterior detail and they did a fabulous job.
Very good experience. I highly recommend Holman. Sean Connolly came in on his day off to meet with me after learning I was an out-of-towner.
I have always gotten excellent service from Holman. They are prompt, courteous and efficient. The employees, from the gentleman who greets you at the door to the technician who services your automobile, are always pleasant. It is a pleasure to do business with them.
I have been using this dealership for the past 5-6 years, and Regina just makes me feel so welcome. I love seeing her when I walk in the door. She is very friendly, and a pleasure to deal with. Jason as always provided me with outstanding customer service. Very professional and courteous. He always takes the time to explain what services are being performed and what might be needed in the future. Overall I am happy with the dealership as a whole. The General manger also on my last visit, was quite helpful, and because of the service I am ...
Lou was professional and thorough. It was a pleasure to work with him. He will go out of his way to please you.Car was serviced, washed and finished on time as promised.
Lou is very helpful and makes sure my car is taken car of. Lou is friendly and kind. Lou is very helpful and makes sure the service on my car is done right.
I was by my Daughters side as she purchased her first Luxury Vehicle. The salesmen, Bill made us feel right at home and answered a million questions very informatively. The finance manager, Dexter was very patient as we negotiated the sale. At service for our FREE Oil Change we were greeted by other Holman Employees, escorted into service. Rebecca offered us Coffee and Danish and Steve wrote up the Service Order. The procedure was seamless. Congratulations to the Holman Organization for a Dealership well run.
I walked in wanting to walk out with a new car. Kevin made it happen. He was patient with my questions and took the time to make it one of my best car leasing experiences. No pressure and the willingness to listen make this one of many reasons I would not only come back, but also refer friends and family in the market for not just an INFINITI, but any car.
After trying unsucessfully to get my FX35 fixed in Pennsylvania, INFINITI corporation suggested I take my car to Holman. Not only did they correctly diagnosed the problem they went above and beyond to ensure that my car was in the best working condition before it was delivered to me. Last year I purchased a new car from this dealership and decided to give the INFINITI service department in Ardmore another go. What a mistake. Three months later May 31st 2011 I took my car to Holman for a big service only to find out that Ardmore failed to fix the allignment ...
From the time I walked into the service department the staff was committed to helping me and getting the correct info. Everything was explained about why a specific service should be performed, the price was given without my asking. A very easy proceedure. I was even walked to my car at the time of pick up because it was not in front of the service door!!!
5/25/2011- Visit to Holman INFINITI dealer Maple Shade to get service on 08 G-35 to get service/replacement of some flawed interior parts, appointment which was made on 5/20/2011 when I spoke with service Rep Lou Castro,who handled my concerns regarding service parts needing replacement in a truly professional and caring manner.He was specific in addressing exactly what had to be done, down to each part that would be required, the approximate time it would take,and the use of a loaner vehicle for my convenience until my car was ready. Since becoming the owner of a INFINITI vehicle I ...
I had the pleasure to work with Lou Castro when I brought my FX35 in for routine service, as well as some unscheduled service. Although I had not worked with Lou before, he was terrific. I was very impressed with his professionalism and willingness to work with my hectic schedule. I would highly recommend this dealer and specifically this representative to anyone looking for a great experience at a dealership.
I drove off the lot exactly two weeks ago,today, with my CPO '08 INFINITI FX35. I actually contained my excitement because I guess I was in shock over how effortless the whole process was. I don't think I really believed I was actually going to purchase a car at all considering I spent some time at INFINITI of Ardmore where everybody who was somebody at that place thanked me for being there and insured they would do everything to make a deal happen, however, no deal was made. Not so at Holman. From the time I called to set ...
Holman's service department is top-notch. I have leased two FX's from Holman's and always gotten great treatment. Now that I have purchased the second FX, I am finding that they still treat me as a valued customer. I usually work with Jason Schmitz. He has alway been a real professional: friendly, honest, dependable. He's also given me good advice on how to handle repairs--from autobody work to tires to general maintenance. I have had a Cadillac and a Lexus, and my experience with those dealerships sometimes could have been better. But Holman is consistent. From the ...
Excellent service and an overall good experience. - Someone came out into the parking lot to greet me and expedite the experience - I was then greeted by Lou Castro who was warm, competent, and courteous. Great attitude. - Loaner car was clean and drove nicely. - I was called to let me know my car was ready (ahead of time), but no rush in picking it up. That was up to when it fit into my day's schedule, I was told by Lou. - When I picked it up people were all so friendly, right down to the ...
Holman INFINITI is one of, if not the best dealership I have ever dealt with. I bought a 2007 G35 coupe a few months ago at a dealership in New York City and was tired of their poor service and demeanor. I've brought my car into Holman several times for seemingly trivial little things and they were taken care of under warranty, no questions asked, even things that I thought would not be covered such as condensation in my headlights and burnt out bulbs. I've had the pleasure of dealing with Lou Castro every time I've come in, ...
My last 4 service appointments were with Lou Castro. He has been very helpful and clearly explains what has to be done to keep my vehicle running well. I especially appreciate the detail given as to why a certain service needs to be addressed. Learning and understanding my car's mechanical operation is of extreme importance to me. At the end of my visit I leave his office fully informed about how my vehicle's performance will be improved and I have found this to be true. Lou Castro is a professional who is an asset to Holman's service department!
Sean Connolly and the Holman team made buying a pre-owned INFINITI a dream. From start to finish, they listened to everything that we wanted and made sure that they delivered. I would highly recommend working with Sean Connolly and the Holman team in the future.
I have worked with Lou for my infinti's service for over 7 years. He is an outstanding service advisor. I have had some issues with my first INFINITI that I owned due to the previous owners treatment to the vehicle. He had executed and fixed every problem I had with the vehicle. I had kept the vehicle the longest i have ever held a car. Lou had worked at the old Holman at egg harbor holman INFINITI. I lived in philly and had brought the vehicle there only because I wanted to specifically work with Lou. Not to say that ...
It was a wonderful experience purchasing my 2008 INFINITI from Mr.Connolly (Sean). I needed to purchase a vehicle when my 2004 Honda Accord was totalled in an accident. I thought of the pleasurable experience I had when I purchased my daughters car from Sean in 2009. It was a wonderful experience. There was no pressure. Sean was very courtesies, respectable, helpful and knowledgeable of the vehicle. When my registration came to Holman INFINITI, Sean called and met me at a convienient location and put my tags on the car and give me my auto registation. He answered any and all questions I ...
Holman INFINITI is the best dealership I have ever dealt with. I brought a G convertible a few months ago at another dealership and was fed up with their terrible service. I decided to bring my car to Holman at 3600 miles and it was one of the best decisions I've ever made. The service provided at Holman is definitely top notch - I was having problems with my rear rotors at 6000 miles (squealing) and initially Holman machined both the rear rotors and brake pads. After that did not solve the problem, they offered to replaced both my rear rotors ...
Lou Castro has proven to be very accomdating and helpful when I come in for service. Couldn't ask for anyone nicer and or more gracious and anixous to get the job done and please the client. Brian Lennox was the tech, don't know him but the car was left clean and in perfect condition right down to the "shower cap" covering the steering wheel, gotta love that. The women at the reception desk were helpful and on the job. Happy with everything. It is a good sign that I am only in for regular "check ...
I had been working through the Internet Sales Department. I was then handed off to George Parker for an in person visit. It was a pleasure to arrive say hello to George and he immediately had all of the details I had already worked out. If not for the test drive I would have been out of there in 5 minutes - he was that prepared. Day of car pick up - same expierence. Nice work all around with Holman
I have found Lou to be extremely knowledgeable, courteous, and concerned. He is the best service person I've dealt with. The time and price estimates are always accurate. The waiting area is comfortable and the coffe is good. Your service department is the main reason I'd purchase another vehicle from Holman Infinity.
My truck needed service on the hatch. It was so easy to pull up and get in my compilmentary car. Lou is so professional and takes his time to answer any questions i have. my truck was done in a couple of hours and i was called as soon as it was done. I am so happy with this dealership. Thank You, Kim
Car was having a problem with the power rear sun shade. Holman found the problen, ordered the part and replaced it in a timely manner. They also replaced the drivers side body seal that was torn. The car was clean both inside and out when I picked it up.
Sean was very helpful, since I am from Canada, and we both did not have any experience in getting the car ( QX56 )into Canada it was an interesting experience. Sean was extremely helpful and sent us everything that we needed and asked for. I would recommend this salesperson if needed.
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